mw777's Privacy Policy — Your Information Is Our Responsibility

01 Introduction & Applicability

mw777 is a mobile gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect from you while you use our website, applications, and related services (collectively the "Platform"), how we process and store that information, and the steps we take to keep it secure.

By registering on or continuing to use this Platform, you are considered to have given your consent to the terms of this Policy. This Policy must be read together with the Terms & Conditions.

02 What Information We Collect

We collect various types of information to provide services on the mw777 platform. The types of information collected are as follows:

a) Information You Provide

• Identity-related information (full name, date of birth)
• Contact information (email address, mobile number)
• Username and password provided by you at the time of account creation (passwords are always stored in encrypted form)
• Copies of documents submitted for identity verification (national ID card or passport)
• Financial information such as: bKash, Nagad, Rocket or Upay account numbers, or bank account details

b) Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and device model
• Platform access time and session-related information
• Usage-related information collected through cookies and similar tracking technologies
• Log information: page views, clicks, scrolls, etc.

c) Transaction-Related Information

• Deposit and withdrawal history
• Gaming activity history (bet amounts, play time)
• Use of bonuses and promotional benefits

03 Purpose of Using Information

mw777 uses collected information only for the legitimate purposes listed below:

• Account Management: To create, manage, and keep your account secure.
• Service Delivery: To smoothly process deposits, withdrawals, and gaming services.
• Identity Verification: To confirm your age and identity, which is necessary to maintain the security of the platform.
• Customer Support: To help resolve your questions and complaints.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws.
• Platform Improvement: To analyse user experience and improve the quality of services.
• Communication: To send important policy changes, security-related notices, and service updates.

04 Disclosure & Sharing of Information

mw777 may share information with third parties in the following limited circumstances:

a) Service Provider Partners

We work with trusted third-party service providers for payment processing, identity verification, and technical support. These partners receive only the minimum information necessary to perform specific services and operate under strict confidentiality agreements.

b) Legal Requirements

If there is a valid directive from a competent authority or a court order, we will be required to disclose information in accordance with applicable law.

c) Business Restructuring

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred. In such cases, we will notify you in a timely manner.

d) With Your Consent

Before sharing information for any purpose other than those mentioned above, we will obtain your explicit consent.

05 Information Storage & Security

mw777 employs industry-standard technical and administrative measures to keep your information secure:

• SSL Encryption: All information transmitted on the platform is secured through TLS/SSL protocols.
• Encrypted Storage: Sensitive information such as passwords and financial details is stored in encrypted form.
• Access Control: Only authorised personnel can access the necessary information.
• Regular Security Reviews: Systems and data protection are tested on a regular basis.
• Firewall & Security Monitoring: Active monitoring systems are in place to prevent unauthorised access and cyber attacks.

Data Retention Period

We retain information for as long as your account is active and, after it is closed, for as long as necessary to meet legal obligations. When no longer needed, information is deleted using secure methods.

06 Cookies & Tracking Technologies

The mw777 platform uses cookies and similar technologies. Cookies are small data files stored on your device that help improve the user experience.

Use of Cookies

• Essential Cookies: Necessary for managing login sessions, security, and core services.
• Functionality Cookies: To remember your preferences (such as language or device settings).
• Analytics Cookies: To understand which parts of the platform are used most, which helps in improving services.

You can control or reject cookies by changing your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

07 Your Rights & Controls

mw777 respects your rights over your personal information. You may exercise the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction if there is any error in your information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations apply.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Portability: You may request your information in a structured, commonly used format.
• Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect the lawfulness of prior processing.

To exercise these rights, write to [email protected] or contact us via 24/7 live chat.

08 Third-Party Services & Links

The mw777 platform uses third-party services such as payment gateways like bKash, Nagad, Rocket, and Upay. These services have their own privacy policies and we are not responsible for their practices. We strongly recommend that you read the privacy policy of the relevant service yourself.

mw777 is not responsible for the privacy practices of any external website you visit from our platform.

09 Protection of Minors' Information

mw777 strictly does not provide services to individuals under the age of 21. If a person registers by providing a false age and this comes to our attention, the relevant account will be closed immediately and all collected information will be deleted.

If you believe that a minor has provided information on our platform, please contact us at [email protected].

10 International Data Transfers

mw777 primarily operates to serve users in Bangladesh. However, for technical and operational reasons, some information may be stored or processed on servers in other countries.

For such international transfers, we ensure that adequate data protection measures are in place and that the standards described in this Policy are maintained.

11 Policy Changes & Updates

mw777 reserves the right to review and update this Privacy Policy as needed. If any significant changes are made, we will send a notification to your registered email and display a prominent notice on the platform.

Continuing to use the platform after an update will be considered as your consent to the revised Policy. You are therefore advised to visit this page regularly.

12 Relationship with Other Policies

This Privacy Policy works as a complement to mw777's other policies. To understand the complete policy framework, you are advised to read the following pages:

• Terms & Conditions — General rules for using the platform
• Responsible Gaming — Healthy gaming habits and how to get support
• FAQ — Answers to common questions

If you have any questions about this Policy or wish to exercise your rights, please contact us using the details provided in the contact section below.